Privacy Policy
Last Updated: January 2026
Veterans Solutions Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit your information through forms, or communicate with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
We may collect personal information when you:
- Submit a contact form or consultation request
- Sign up for updates or newsletters
- Schedule an appointment
- Contact us via phone, email, or social media
This may include:
- Name
- Email address
- Phone number
- City/State
- Details about your benefits inquiry
We do not request or store VA login credentials.
2. How We Use Your Information
We use your information to:
- Provide benefits guidance and support
- Respond to your questions or consultation requests
- Schedule appointments or calls
- Improve our website and services
- Send updates or relevant information (you may opt out anytime)
- Maintain internal records
We do not sell your personal information.
3. SMS Messaging Service
Veterans Solutions Group respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Veterans Solutions Group at (888) 808-8741 (VSG1), (904) 853-7899 or info@veteranssolutionsgroup.com for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@veteranssolutionsgroup.com, (888) 808-8741 (VSG1) or (904) 853-7899. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Veterans Solutions Group will not sell, rent, or share the collected mobile numbers.
4. Sharing Your Information
We may share your information only with:
- Service providers that help us operate our website or scheduling tools
- Third-party platforms we use for email communication or booking
- Legal authorities if required by law
We do not share or sell your information to advertisers or marketing firms.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve site performance
- Understand which pages visitors find most helpful
- Enhance user experience
You can disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to external sites (e.g., VA.gov, social media platforms). We are not responsible for the privacy practices or content of those sites.
7. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
If you submit information through forms or email, you do so at your own risk.
8. Children’s Privacy
Our website is not intended for minors under 17. We do not knowingly collect information from minors.
9. Your Choices & Rights
You may request to:
- Access the information we have about you
- Correct inaccurate information
- Delete your information
- Opt out of emails or communication
To make a request, contact us at:
Email: info@veteranssolutionsgroup.com
Phone: (888)808-8741 (VSG1) or (904) 853-7899
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect immediately upon posting.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Veterans Solutions Group
📧 info@veteranssolutionsgroup.com
📞 (888)808-8741 (VSG1) or (904) 853-7899
📍 Jacksonville, FL